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We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help. Our refund policy is designed to be simple and customer-friendly.
You have 60 days from the date of purchase to request a return or refund. Whether the product didn't meet your expectations or you simply changed your mind, we offer a generous window to ensure you feel confident in your shopping experience.
Once we receive your return request or the returned item, we will process your refund immediately.
Processing Time: It typically takes 5 to 10 business days for the funds to appear in your account, depending on your bank or payment provider.
Currency: All refunds are processed in USD. Please note that if your local currency is different, the final amount may vary slightly based on your bank's current exchange rate.
To be eligible for a full refund, please ensure that:
The item is in its original packaging.
The product is unused or has only been tested minimally (for hygiene reasons, we cannot accept fully used cosmetic products).
You have the order number or proof of purchase.
If your order arrives damaged or you receive the wrong product, please contact our support team immediately. In these cases, we will provide a full refund or a free replacement at no additional cost to you.
To initiate a return, please contact our customer service team through the "Contact Us" page on our website. Our team will provide you with the necessary instructions and the return shipping address.
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order